DialysisBook recognises the importance of protecting your privacy and our policy is designed to assist you in understanding how we collect, use and safeguard the information you provide to us and to assist you in making informed decisions when using our booking platform. We hold the privacy of your personal information in the highest regard.

Data Controller: DialysisBook, as data controller, collects and processes personal data to meet your request, and marketing/promotional actions. The data shall not be publicly disclosed.

Data Processor: Our booking platform provider is authorized to act as the “processor” of personal data in behalf of us.

This Privacy Policy describes how we collect, use and safeguard the personal information you provide to us about you (hereinafter, the “User”). By accessing DialysisBook you agree to our privacy practices as set out in this privacy statement. We may change this policy from time to time. You should check this policy frequently to ensure you are aware of the most recent version.
You may exercise your rights concerning the protection of personal data (access, rectification, amendment, deletion, objection to the handling of your data, etc.), by contacting us (Data Controller) at the following contact details:

Contact Us:
Dialysis Book

Phone: +30 210 9920411

Our company will in no way disclose, publish, sell or exchange your personal data and information entrusted to us. In extreme cases, we may also disclose your personal data to third parties to:

  • Comply with any court order or other legal obligation or public authority or when data is requested by government or law enforcement authorities;
  • Enforce or apply our terms of use and any other agreements;
  • Protect the rights of our property. This may include exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

We store your personal data on our systems for as long as is necessary for the provision of the relevant services or to fulfil the purposes described in this Privacy Policy. We may also be required to retain certain types of data for a longer period in order to comply with legal obligations or retain data in anonymous form for longer for statistical purposes.

Access to our site involves the use of cookies. Cookies are small files of information stored on the browser of each user to that the server can recognize certain information that only the server can read.  They help us to improve and deliver a better and more personalised service by enabling us to:    a. Store information about your search requests, preferences, allowing us to better customise the services according to your individual interests; b. Process and Speed up your searches; and c. Recognize you when you return to the website.
You can set your browser to refuse cookies. However, you may not be able to enjoy all the facilities or book via our website if you do so.  

When you visit our booking platform we automatically collect the following data as part of demographic and profile data known as traffic data:
– Technical information, including the Internet Protocol (IP address) that is used to connect your computer to the internet, browser type and version, time zone settings, and operating system and platform,  Information concerning your visit, including the full Uniform Rescource Locators (URL), products you viewed or searched for, page response times, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouseovers) and methods used to browse away from the page.
We will use the above information that we collect about you as part of our efforts to keep our website safe and secure and for improving our website to ensure that content is presented in the most effective manner.

Any personal data collected will be processed in a fair, legal, transparent and GDPR (General Data Protection Regulation) “REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL” compliant way. GDPR compliant third party services may be used for data processing.